Privacy Policy

Last updated: [Insert Date]

Welcome to iGrab. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

• Personal Identifiable Information (PII): Name, email address, phone number, delivery address, etc.
• Order & Payment Information: Products ordered, payment method (Stripe, Cash on Delivery), transaction history.
• Device & Log Information: IP address, browser type, operating system, and access times.
• Location Data: Only if you allow location access for delivery or branch selection.

2. How We Use Your Information

• Process and deliver your orders.
• Communicate with you regarding your orders, support, or promotions.
• Improve our website, services, and customer experience.
• Ensure security and prevent fraudulent transactions.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Payment gateways (e.g., Stripe), delivery partners, and IT service providers.
• Legal Authorities: If required by UAE law or court orders.
• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred.

4. Data Storage and Security

We use secure servers and modern encryption to protect your data. However, no system is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Privacy Rights

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Disable cookies via your browser.

To exercise these rights, please contact us at: 📧 [Insert Email]

6. Cookies and Tracking Technologies

We use cookies to improve your experience, remember preferences, and analyze website traffic. You can manage cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to external sites (e.g., payment processors or social media). We are not responsible for the content or privacy practices of these third-party websites.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected such data, contact us immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

iGrab Story Café
📧 Email: [Insert official support email]
📍 Address: [Insert Café’s Address]
📞 Phone: [Insert Phone Number]